1. WHO WE ARE
Guideline Safety Solutions (“we”, “us”, “our”) is a health and safety consultancy business operating in the United Kingdom. Our website address is https://www.guidelinesafety.co.uk.
For the purposes of UK data protection law, we are the data controller of your personal information.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at enquiries@guidelinesafety.co.uk
2. WHAT INFORMATION WE COLLECT
We may collect and process the following personal data:
- Contact information – name, email address, phone number, job title, and company name when you enquire about our services or contact us directly.
- Business information – details about your organisation relevant to providing health and safety consultancy services.
- Website usage data – IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
- Communications – records of correspondence between you and us, including emails and enquiry form submissions.
3. HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
- To respond to enquiries and provide our consultancy services
- To fulfil contractual obligations with clients
- To send relevant information about our services where you have given consent
- To comply with legal and regulatory obligations
- To improve our website and service offering
- To maintain records for accounting and administrative purposes
4. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we rely on the following lawful bases:
- Contract – processing necessary to perform a contract with you or take steps prior to entering one
- Legitimate interests – to run and improve our business, provided your interests do not override ours
- Legal obligation – where we are required to process data to comply with the law
- Consent – where you have explicitly agreed to a specific use, such as receiving marketing communications
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We may share it with:
- Service providers acting on our behalf (e.g. IT support, email platforms) who are bound by data processing agreements
- Legal or regulatory authorities where required by law
- Professional advisers such as solicitors or accountants where necessary
6. DATA RETENTION
We retain your personal data only for as long as necessary:
- Client records are retained for a minimum of 6 years following the end of the business relationship, in line with UK statutory requirements
- Enquiry data where no contract is entered is retained for up to 12 months
- Website analytics data is retained in accordance with the settings of the analytics provider used
7. YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erasure of your data in certain circumstances
- Restrict or object to processing in certain circumstances
- Data portability where processing is based on consent or contract
- Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, please contact us at enquiries@guidelinesafety.co.uk. We will respond within one calendar month.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
8. COOKIES
Our website may use cookies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser. We will seek your consent for non-essential cookies in line with UK PECR regulations.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies independently.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available at https://www.guidelinesafety.co.uk. We will notify you of significant changes where appropriate.
Last updated: April 2026